1. Acceptance of Terms: By using the services provided by Grandeur, you agree to the terms and conditions outlined herein. These terms may be updated from time to time, and continued use of our services implies acceptance of any changes.
2. Information Collection: We collect personal information such as names, contact details, and payment information solely for the purpose of providing our luxury transportation services. This information is kept confidential and is not shared with third parties without your explicit consent.
3. Use of Information: The information collected is used to facilitate reservations, personalize services, and improve the overall customer experience. We may also use your contact information to send you relevant updates and promotional material, but you can opt out of such communications at any time.
4. Payment Security: All financial transactions are conducted through secure channels. Grandeur does not store sensitive financial information on our servers.
5. Reservation and Cancellation Policy: Reservations are subject to availability. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee. Detailed reservation and cancellation policies are available on our website and provided upon booking confirmation.
6. Chauffeur Conduct: Our professional chauffeurs adhere to the highest standards of conduct. They are trained to prioritize your safety, comfort, and confidentiality. Any inappropriate behavior should be reported immediately.
7. Vehicle Availability: While we strive to provide the requested vehicle for each reservation, unforeseen circumstances may lead to the substitution of a comparable vehicle. We will make every effort to inform you of such changes in advance.
8. Limitation of Liability: Grandeur is not liable for any loss, damage, injury, or delay resulting from events beyond our control. We recommend securing appropriate travel insurance for added coverage.
9. Governing Law: These terms and conditions are governed by the laws of Harris County Texas, and any disputes will be resolved in accordance with those laws.
10. Privacy Compliance: Grandeur complies with all relevant data protection laws. You have the right to access, correct, or delete your personal information.
For inquiries regarding our terms and conditions or privacy practices, please contact us at [Your Contact Information].